Collection of Personally Identifiable Information and other Information
When you use our website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
Personal and Sensitive Information
Personal Information means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, e – mail address, credit card number, cardholder name, expiration date, information about the bookings, and any and all details that may be requested while any customers visit or use the website.
Where you have consented to DeepIndigo’s use of “sensitive” Personal Information, you are able to withdraw that consent at any time. Prior to disclosing Sensitive Personal Information to a third party or Processing Sensitive Data for a purpose other than its original purpose or the purpose authorized subsequently by the Data Subject, DeepIndigo will endeavor to obtain your explicit consent (opt-in). Where your consent for the Processing of Personal Information is otherwise required by law or contract, DeepIndigo will comply with the law or contract.
When you enter the Site, we collect your browser type and IP address. This information is gathered for all DI visitors. In addition, we store certain information from your browser using "cookies." The Website uses cookie and tracking technology depending on the features offered. We use data collection devices such as "cookies" on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie".
First and foremost, you can rest assured that no personally identifiable information ("PII") about you (e.g., name, address, etc.) is gathered or stored in the cookies placed by the Website and, as a result, none can be passed on to any third parties.
A cookie may also be placed by our advertising server. Such cookies are used only for purposes of tracking the effectiveness of advertising served by us on our Website and no PII is gathered from you using these cookies, nor is this information shared with any third parties. Similarly, a cookie may be placed by our third – party advertising companies or advertisement providers or servers. These companies may use aggregated statistics about your visits to this and other websites to provide advertisements about workspace – related goods and services that you may be interested in or any goods and services of potential interest to you. The information they collect does not include your PII.
The third – party advertising companies or advertisement providers may also employ technology that is used to measure the effectiveness of ads. Any such information is anonymous. They may use this anonymous information about your visits to this and other sites in order to provide advertisements about goods and services of potential interest to you. No PII is collected during this process. The information is anonymous and does not link online actions to an identifiable person.
Most Web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. DI supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking DI cookies may disable certain features on the Website, and may make it impossible to use certain services available on the Website. Please note that it is possible to block cookie activity from certain websites while permitting cookies from websites you trust, like DI Website.
From time to time, we may add or enhance services available on the Website. To the extent these services are provided, and used by you, we will use the information you provide to facilitate the service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such information to assist us in making the Website the better and easier to use.
Through the registration process you may provide us with your name, company affiliation, email address, telephone number, physical address, and other information that may be requested during the registration process on the Site. If you wish to create an account that requires payment of a fee, or use services offered via the Site that require payment of a fee, a valid credit card number or other payment information may be required. By submitting your payment information, you authorize DI to access and use this information to provide you with and accept payment for the Service.
When you use the Service, you may submit information and content to your Profile, send messages, perform searches, submit reviews, and otherwise transmit information to other Users. We store this information and registration information so that we can provide you the service and offer personalized features. We are not responsible for circumvention of any privacy settings or security measures contained on the Site. You understand and acknowledge that, even after removal, copies of User Content may remain viewable in cached and archived pages or if other Users have copied or stored your User Content. If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
Information with Third Parties
When you use the Service, you may submit information and content to your Profile, send messages, perform searches, submit reviews, and otherwise transmit information to other Users. We store this information and registration information so that we can provide you the service and offer personalized features.
Use of Information Obtained by DI
Once you register with DI, you may create your Profile. Your Profile information, as well as your contact information, are displayed to other Users. We may occasionally use your contact information to send you notifications regarding new services offered by DI and its partners that we think you may find valuable. DI may also send you service-related announcements from time to time through the general operation of the Service. Generally, you may opt out of such emails by following the unsubscribe option included in each email, although DI reserves the right to send you notices about your account even if you opt out of all voluntary email notifications.
You may change the privacy settings of your profile through your account portal. Information from your Profile may be available to our third-party service provider for search engines. This is primarily so that potential users may be able to find you.
Sharing Your Information with Third Parties
You may choose to provide information about you, your company or organization or, if you are a Venue Owner, your Venue to other Users and to the public by providing such information on public areas of the Site (“Public Information”). Public Information consists of information that is posted by you on areas of the Site accessible by other Users and/or the public, such as Venue descriptions. Public information does not include information you submit to us but do not post on areas of the Site accessible by other Users and/or the public, such as billing and payment information (“Non-Public Information”).
For example, we may provide Non-Public Information to service providers who help us bring you the services we offer, such as hosting the service at a co-location facility, sending email updates about DI, removing repetitive information from our user lists, processing payments, or to provide search results or links. In connection with these offerings and business operations, our service providers may have access to your Non-Public Information for use for a limited time in connection with these business activities. Where we utilize third parties for the processing of any of your Non-Public Information, we implement reasonable contractual protections limiting the use of that Non-Public Information to the provision of services to DI.
In addition to the circumstances described above , DI may disclose the website member information if required to do so by the law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of DI or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if DI or substantially all its assets are acquired, our customer information will most likely also be transferred in connection with such acquisition.
Use of Demographic / Profile Data / Your Information
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud, and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection. In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users’ activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.
Links to Other Sites
You can log in to our site using sign-in services such as an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign-up form. Services like LinkedIn Open ID provider give you the option to post information about your activities on this web site to your profile page to share with others within your network.
Social Media Widgets
DI values Security Precaution opinions and comments from members, so we frequently conduct online surveys. Participation in these surveys is entirely optional. Typically, the information is aggregated, and used to make improvements to the Website and its services and to develop appealing content, features and promotions for Website members. Survey participants are anonymous unless otherwise stated in the survey.
Our website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access. However, no method of transmission over the internet, or the method of electronic storage, is 100% secure. Therefore, we cannot guarantee absolute security. If you have any questions about security, please contact us.
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. If you want to remove your contact information from all DeepIndigo.com lists and newsletters, please visit unsubscribe
Advertisements on DeepIndigo.com
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites to provide advertisements about goods and services of interest to you.
If you have any grievances in this regard, please contact us at the following Email: info@DeepIndigo.com DeepIndigo will address your grievances/concerns and attempt to resolve any privacy issues in a timely manner.
Use, Retention and Disposal
Personal information shall be retained for as long as necessary for business purposes identified in the notice / SoW / contract agreements at the time of collection or subsequently authorized by the data subjects. DeepIndigo shall not retain personal information longer than is necessary to fulfil the purposes for which it was collected and to maintain reasonable business records
• Information asset labelling and handling guidelines shall include controls specific to the storage, retention, and transfer of personal information
• Management shall establish procedures that maintain the logical and physical security of personal information.
• Management shall establish procedures that ensure protection of personal information against accidental disclosure due to natural disasters and environmental hazards.
• Incident response protocols are established and maintained to deal with incidents concerning personal data or privacy practices.
• Individuals noticing or becoming aware of any breach of personal data shall notify the DPO (by emailing at grievance@DeepIndigo.com) within 2 hours. It shall be the DPO’s responsibility to analyze and act on the intimation of the same within 12 hours; furthermore in accordance with the Breach Management Policy (wherever applicable).